~ US Postal Service Customer Questionnaire

About the US Postal Service Customer survey site:

The US Post Office is desperate to improve business and would like your help by participating in the U.S. Postal Service Customer Experience Questionnaire.  This short survey will ask you questions about your recent purchase at your local Post Office. is operated by the US Postal Service and all answers will be kept strictly confidential.  To start the survey you will need the 4 digit code from your Post Office receipt.  Your zip code will also be needed as well.  The 4 digit code can be located at the top of the receipt below the location of the Post Office and above the date and phone number.  If you are having trouble completing the survey please call the toll-free number shown at the bottom of anytime between 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday.  The survey is a little on the long side but the Post Office really needs your help and is struggling to compete with new methods of communications such as online chat and email.

Survey: US Postal Service Customer Questionnaire
Incentive: NONE

About US Postal Service:

The United States Postal Service (AKA USPS) was created on July 26, 1775 in the City of Brotherly Love (Philadelphia).  They employ over half a million people and are currently headquartered in Washington DC.  The founding father of the US Postal Service was one Benjamin Franklin who empowered Congress to create post offices and postal roads so mail could be delivered.  The first stamp issued pictured George Washington and Benjamin Franklin and were authorized by an act of Congress and approved on March 3, 1847.  Recent times have slowed the growth of the mail due to the Internet and other new forms of communications.

What we recommend at US Postal Service?:

  • Stamps
  • PO Boxes
  • International Shipping
Places similar to US Postal Service you might want to try?:
  • UPS
  • Fedex
  • DHL

*Please note the above survey is not associated with the US Postal Service Customer Survey


Contact US Postal Service:

by mail:

WASHINGTON, DC 20260-2200

by phone:  1-800-ASK-USPS


  1. Naomi Peugh says

    It was Saturday November 8, 2014 and at 7:00am I went to my mail box and put my letters in. The day went by. I would stop by the mail box to see if my mail taken. It got to 5:15 pm and I went to my mail box to see if my mail was taken . No! It was not taken and the red flag was still up. I noticed that all my neighbors mail boxes flags were down I believe that I was not treated fairly as my mail was not picked up.

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