~ Nordstrom Customer Survey

About the Nordstrom Survey site:

Nordstrom is asking you to complete a 2 to 3 minute survey about your most recent customer shopping trip.  To start the survey please have your customer transaction code on hand.  This code can be located towards the bottom of the receipt directly underneath the bar code.  If you receive an error message when entering your code you have entered the code incorrectly or the code has expired. is powered by Medallia, Inc and will only use the provided answers to help improve customer service.  It does not appear that a survey incentive is available at this time.  Any questions about the Nordstrom Customer Survey should be directed to Medallia at 395 Page Mill Road, Suite 100 Palo Alto, CA 94306 or 650-321-3000.  Please do not contact Nordstrom with any questions about the survey. offers mens and women’s clothing, jewelry, shows, fragrances and much more to their customers.

Incentive:  none

About Nordstrom:

This popular high-end specialty retailer chain was founded by a Mr. John W Nordtrom and Carl F. Wallin as a shoe company  in the year 1901.  Things have changed since 1901 and the company now has over 100 stores in over 30 states in the US.  The flagship store is located in Seattle, Washington.  If shopping online a customer can expect free shipping and returns all year round without a minimum purchase.  The average middle class person will not be shopping at Nordstrom.  These upscale fashion chains cater to an income of $100,000+.  It is unlikely to find many shoes under $100.  The company also operates over 100 Nordstrom Racks stores that features a lower price point than their regular stores.

What do we recommend at Nordstrom?:

  • Handbags
  • Fragrances
  • Shoes
Places similar to Nordstrom you might want to try?:
  • Macy’s
  • Nieman and Marcus
  • Lord and Taylor
  • Saks Fifth Avenue

*Please note the above survey is not associated with the Nordstrom Customer Survey


Contact Nordstrom: 

by mail: 1617 6th Avenue, Seattle, WA 98101, United States

by phone: 206-628-2111

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